"In the face of disruptive energy market transformation, municipal utilities are challenged to move from being pure utilities to becoming service providers. Structural change, innovative methods and competence building are essential.
"Employees 4.0" and "Managers 4.0" could be the requirements for the company of the future. This describes, for example: Flexibility to master the digital transformation; permanent readiness for further training and to see the profession as a vocation. This also means being able to cope with the blurring of boundaries between working hours and permanent availability, while still being able to demonstrate a permanent capacity for enthusiasm. Great demands that cause anxiety. How can these demands be translated into everyday language - where can we start to improve ourselves so that we do not experience ourselves as externally controlled and inferior? By working on our own human competencies.