Author
2 articles
Biography in German
Dr. Sarah Seyr ist Co-Founder und Chief Customer Officer von Aivie Marketing Automation und Dozentin für Customer Experience und Human Machine Interaction an der Hochschule Luzern. Ihre Schwerpunkte sind Personalisierung und Automatisierung mit AI. Sie hat an der ETH Zürich promoviert und war zuvor Head of Best Experience Program bei der Swisscom. Sie ist Trainerin bei Linkedin Learning und sie Startups als Advisory Board Member im Customer Experience Design.
MarTech is changing the game and the rules in marketing and communications. We talk about the necessary analytical skills for dealing with data, the right tools for data sovereignty, and a new mindset in many places to learn from customer data as a customer-facing area and to incorporate it strategically.
Digital MarketingSarah Seyr6 minutes
The idea of managing marketing as a profit center is gaining momentum with increasing digital transformation and the technologization of marketing (MarTech). This requires a changed mindset, new skills and mastery of the tools.
AdvancedSarah Seyr5 minutes
