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Platform Economy

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  • From Factory automation to Business Process Automation

    "Robotics process automation" makes a reference to automation. On the factory floor, automation is a well established essential function. We consider the vast experience in industrial automation helpful for a more in-depth view on automation in general, beyond robots, and will look into possible further developments in hyperautomation based on industrial automation established practices.

    RoboticsChristopher Ganz14 minutes

  • The multi-talent chatbot: Satisfied customers and rising sales figures

    A study by the ZHAW School of Management and Law and PIDAS shows: In Switzerland, the acceptance of chatbots has increased. This can basically be explained by three overarching trends. On the one hand, the popularity of messenger apps is increasing more and more. Over 4 billion users actively use the Whatsapp, Facebook Messenger, WeChat and Viber channels. On the other hand, artificial intelligence is becoming more and more present in our society and is being used by more and more companies - including for chatbots. Furthermore, nowadays most people have the demand for immediate and personalized support. Chatbots can help here, linking customer service and sales and bringing potential customers and sales staff together.

    Bots and Assistance SystemsBlaise Roulet5 minutes

  • Why platforms fail - 8 Reasons that lead to failure

    Platforms are a preferable business models due to their scalability and potential profitability. But most platforms fail, and there are many reasons why this happens. Here you have a list of the 8 biggest mistakes that will potentially lead to failure of platforms.

    Platform EconomyBenjamin Talin7 minutes

  • DAO explained: What is a Decentralized Autonomous Organization?

    DAOs embed cooperation and collaboration in the DNA of many blockchain applications. But also for traditional DAO stands for Decentralized Autonomous Organizations and, let's face it, is for most either completely unknown or another buzzword of the blockchain bubble. But the idea behind DAO is relevant to all of us. Basically, DAOs are about finding new forms in which to organize work and, more importantly, collaboration. These new forms are based on the core idea of eye-level collaboration between the stakeholders involved. In this context, topics such as stakeholder economy instead of shareholder economy and ecosystems instead of centrally controlled platforms are much better known. Decentralized Autonomous Organizations are now a special form of how such cooperation principles can be implemented. The DAO idea should therefore be studied by anyone who believes that there will be hierarchy-free, cooperative forms of collaboration between individuals and also between companies in the future. companies, new collaboration models are becoming more important. Is there a lesson to be learned from DAOs? A glimpse behind the scenes reveals the answer.

    Blockchain & Smart ContractsThomas Müller6 minutes

  • How NFT and Crypto impacts the real economy

    The hype around Non-Fungible Tokens (NFTs) continues. While many haven't even heard of it or dismiss it as the next hype in the crypto bubble, others are talking about a breakthrough in connecting the physical with the digital world. The article explains why this may actually be the case.

    Blockchain & Smart ContractsThomas Müller5 minutes

  • Better supplier management through e-procurement

    Digital procurement is changing purchasing permanently and is shifting the procurement process in part to the departments in which the requirements arise. What influence does this digital transformation have on supplier management?

    Procurementsimple system5 minutes