Chatbot

Latest

• ChatGPT - What do SMEs need to know?

  The American startup OpenAI released their new AI chatbot ChatGPT at the end of 2022. Since then, anyone can chat online with the chatbot, ask it questions, give it commands or even have it write code. What changes for SMEs?

  AI & Machine Learning•Sophie Hundertmark•6 Mar 2023•7 minutes

  

• Chatbot Implementation in 8 Steps - Helpful Expert Tips for Getting Started

  More and more companies are using chatbots to communicate with their customers. The motivating factors for using bots are usually increased efficiency, enhanced customer experience and cost reduction. However, many bot projects fail because they do not satisfy customers or have technical shortcomings.

  Bots and Assistance Systems•Sophie Hundertmark•5 Jan 2022•5 minutes

  

• 3 technologies that retailers should not miss

  The retail industry has undergone major changes in recent years. Even now, new ideas and technologies are at the start, which open up many new possibilities to bring customers a new shopping experience.

  Technology•Benjamin Talin•9 Jun 2021•4 minutes

  

• "Talk to me" – Conversational Banking

  How the use of chatbots and voice assistants will change banking. The Millenials Generation in particular wants to experience services differently and we show how.

  Banking & Financial Services•andrion ag•1 Dec 2020•7 minutes