Corona

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• What digitization could do in the Corona crisis

  The COVID 19 crisis is presenting companies and people with unprecedented challenges at work as well as in their private lives. Almost all companies worldwide are affected by this crisis and some are even on the verge of insolvency. While some companies are still looking for solutions, others have already found them: digitization. This article explains two Robotic Process Automation (RPA)-automated processes in systemically important companies that are at the forefront of the fight against COVID-19.

  Advanced•Marcel Schneider•15 Jul 2022•6 minutes

  

• Proper community management must be crisis-proof - 4 wonderful starting points

  We can never be prepared for everything, but with every crisis we can gain new experience that we can draw on in the future. We should take advantage of new opportunities that are offered to us now. We should take advantage of this time. We can rethink business plans, get rid of dependencies that are not necessary. Good community management is half the battle, so let's focus on it in the coming days.

  Social Media•Dr. Irene Y. Kilubi•14 Apr 2021•5 minutes

  

• 5 new ways of meeting people and creating connections

  What are new ways of meeting with people and creating connections with them, especially when the standard ways are not working anymore?

  Trends•Benjamin Talin•19 Mar 2021•5 minutes

  

• Banks in the Corona Crisis - Focus on Customer Experience and Increased Efficiency

  Many companies as well as banks are facing many challenges but also opportunities in this crisis. Continued rising customer expectations are juxtaposed with the need for efficiency improvements as well as the establishment of flexible operating models to ensure business continuity. In each of these areas, Artificial Intelligence is a key component to establish tools and services that meet customer expectations while driving efficiencies and enabling dynamic and flexible operating models through automation or tailored information delivery to the advisor or service center agent.

  Banking & Financial Services•Britta Daffner•16 Dec 2020•5 minutes

  

• Initial psychological insights from our enforced venture into the virtual world

  What polarities do we have when we are talking about the switch to the virtual world? Home-Office lead to different behaviours and we show you how do deal with it.

  Culture•Dr. Thomas Gartenmann•28 Apr 2020•8 minutes

  

• The Pandemic Divide – Making big corporates even mightier

  COVID-19 resulted in a so called pandemic shock. This will have several societal but especially also economic impacts – best times for big corporates to grow?

  Markets & Industry•Benjamin Talin•14 Apr 2020•6 minutes