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Community Management

5 articles

Latest

  • Community building - 6 myths about novel brand strategy

    Brand communities are communities among customers based on a common bond with a brand. It can be a company, an individual, or an idea. Customers gradually become fans. But the strategy of community building is still quite new, which is why many myths have formed around it.

    BrandDr. Irene Y. Kilubi4 minutes

  • Proper community management must be crisis-proof - 4 wonderful starting points

    We can never be prepared for everything, but with every crisis we can gain new experience that we can draw on in the future. We should take advantage of new opportunities that are offered to us now. We should take advantage of this time. We can rethink business plans, get rid of dependencies that are not necessary. Good community management is half the battle, so let's focus on it in the coming days.

    Social MediaDr. Irene Y. Kilubi5 minutes

  • Community Management - Successful communication with customers

    Everyone is talking about social media: from customer generation to public relations, everything is possible on the Internet these days. But what methods can be used to create added value? Community management is about bringing customers together in virtual space. If done correctly, this can have synergetic effects.

    MarketingSimone Belko5 minutes

  • Gamification: Creating Innovation through Narratives

    Does the internet's liquid communication change the social discourse for better or worse? Digital media narratives and gamification give orientation, create identification and generate change processes. Content-based gamification is a great chance for companies to promote innovation and increase commitment through business narratives.

    Human RessourcesSimone Belko5 minutes