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KPI

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  • Value-based healthcare in the new workspace - resilience versus efficiency.

    Transparency and employee participation form the prerequisite for a sustainable digital transformation as well as supported values. Value-based healthcare ensures patient and employee satisfaction. In the future, patient-centric service provision and self-determined work within a new error and feedback culture will play a more important role. In this Modern Workspace Guide against the background of the New Work movement, practical recommendations for action are presented using the example of personnel-intensive nursing services. In addition to the medical and systemic outcome, nursing care is essential for the recovery process. For the majority intrinsically motivated nursing staff, the nursing outcome is significant. To achieve this, we need to translate the care processes into a quality-oriented digital process thinking and combine utility and usability.

    Healthcare & Social AffairsDr. Dirk Sven Kircher, M.Sc., B.A.56 minutes

  • Management vacuum by moving to the home office? - 5 tips for good teamwork

    The home office is not (yet) as widespread as many people think. In reality, few companies make use of the technical possibilities. Maybe because it is really hard work to organize everything? Maybe also because there is a lack of confidence in the employees to really work? Certainly, it is a mixture. In a crisis, however, the question is usually not whether, but how to work in the home office. At the same time, this is an opportunity to develop teams sustainably. With clear structures, helpful KPIs, and lots of communication.

    Leadership & ManagementSandra Dundler8 minutes