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  • CRM and the 7 deadly sins when implementing CRM IT systems

    Based on various worldwide surveys conducted in recent years, approximately 50-70% of CRM projects resulted in losses, failure, or at best, no gain or improvement in organizational performance. With this article you will get a brief overview of the most serious mistakes in the implementation of a CRM IT system.

    CRMOliver Schulz5 minutes

  • Multi-cloud - Why "one for all, all for one" doesn't work in the cloud

    Many companies are no longer satisfied with just one cloud solution for all their applications and processes. And that is a good thing. Every application has different requirements for the cloud. In practice, however, many have difficulty with this so-called multi-cloud approach. This article shows that multi-cloud is actually quite simple.

    CloudSteven Henzen5 minutes

  • Digital resilience: these tips will make you digitally fit

    The German economy is threatening to fall into recession. Digital resilience and targeted advice for efficient online marketing can help companies survive times of crisis and emerge stronger from them. In this technical article, you will learn what strategies are available and what companies can specifically do to become more digitally resilient.

    MarketingHartmut Deiwick5 minutes

  • How customers and retailers benefit from the "Sales-Navi"

    Compared to the online store, the high street is falling behind here: online, customers can quickly see when the product is sold out. In brick-and-mortar retail, this is far less clear: many retailers operate more than one store per city, and if the product is sold out in one store, another may still have it in stock. This article shows how retailers can circumvent these bottlenecks.

    Retail and WholesaleKlaus-Peter Kaul5 minutes

  • Emotional Competence in Leadership - Basics for Managers

    Emotions have no place in the job. Many managers feel uncomfortable or overwhelmed when it comes to emotions in the team. This article is about emotional competence, what prerequisites it has and what benefits it brings

    Leadership & ManagementAva Hauser7 minutes

  • Emotional intelligence as a tool in change management

    The biggest challenge in change management is where people are involved. We can change algorithms, technical processes and logistical processes. As soon as people become part of the equation, we have a problem. Do we have a problem? This article is about Emotional Intelligence as a leadership tool in Change Management. We highlight facts as well as new findings and how to use them for Leadership 4.0.

    Leadership & ManagementAva Hauser6 minutes

  • 7 facts about mobile technologies

    Mobile technologies and changing customer behavior are important elements of digital transformation. We show you 7 facts about mobile usage and explain why they are important.

    Mobile TechnologiesBenjamin Talin3 minutes

  • Love-hate relationship between company and personnel consultant

    Everyone uses them, but no one talks about them. The market for external personnel consulting has established itself and will not disappear in the coming years. However, very few companies actively think about how they can generate real added value from this recruitment channel. They also often lack the overview and experience to manage it properly and use it effectively. In the coming years, successful cooperation will be achieved by those companies that structure and organize themselves in connection with HR Digital in good time.

    Human RessourcesLuise Schertz4 minutes