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Processes

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  • What is corporate language management?

    Particularly in the export industry, the language used in product-related information texts (e.g. operating instructions) is not always given the attention it deserves, and the company's own corporate identity is violated. Not infrequently, the production costs for "successful language" are decisive for this. With Content Language Management, quality and costs can be controlled and competitiveness increased.

    MarketingDIGITAL BREAKFAST3 minutes

  • RPA - Robotic Process Automation - but what for?

    Have you often transferred data from several Excel sheets or PDF files to another application several times a day? Or do you have to transfer orders from incoming e-mails into an enterprise resource planning system on a regular basis? If you know these activities, then you have only one wish. You would like to minimize or hand over this time-consuming work. You now have an idea of what RPA means: the automated execution of this (annoying) activity by a software robot.

    ProcessesDIGITAL BREAKFAST5 minutes

  • Digitization without business continuity? Forget it!

    The digitization of business processes should lead to them offering a better experience and becoming more efficient. However, these benefits often also lead to stakeholders becoming more and more dependent on the IT systems used. In this article, I therefore highlight the increasingly important, but always often forgotten or only technically addressed topic of business continuity.

    ITGeorg Hauzenberger9 minutes

  • eProcurement - 5 factors for winning in purchasing

    Indirect procurement is often given only low priority. But it is precisely the unfavorable relationship between price and process costs that actually forces us to exploit all available savings potential here. And there are several of these along the process chain.

    ProcurementChristian Obeser7 minutes

  • PDCA - the universal formula for change?

    Between endless planning or actionistic "just go for it," there's a simple middle ground for moving into uncharted territory. In iterations you achieve progress without having to "fail your way forward".

    ProcessesCorinna Hischke8 minutes

  • Customer Success - What does it mean?

    This article serves as an introduction to the topic of Customer Success. Readers will learn what lies behind the buzzword and why it is worth introducing Customer Success as a strategy in corporate planning. They also receive tips for Customer Success measures in various phases of customer contact.

    ProcessesTatjana Galinker8 minutes

  • Guide to Digitalization for Decision-Makers - More Clarity in Practice

    Digitalization is a maximally ambiguous topic. It is reminiscent of the discussion about Industry 4.0, and it has also emerged from it. But what does digitization mean for you and your company? How do you get started and which topic do you tackle first? This practice-oriented article provides you with the most important information in a compact form.

    ProcessesFrancesco Fusaro9 minutes

  • Decentralized Finance (DeFi) - high potential with new rules of the game

    The transformation in the financial industry is progressing. Disruptive technologies, increased transparency, lack of trust in central instances, high speed and changing customer needs are important drivers of digital transformation. Cryptocurrencies and digital assets are coming into play as innovations. These enable financial services to be used in a decentralized manner across the globe via the internet and blockchain technology. The original use case is Bitcoin, which enables peer-to-peer (P2P) payments. The next stage of expansion is referred to as Decentralized Finance (DeFi). DeFi has the potential to change the world and enable 1.7 billion unbanked people to access finance.

    Banking & Financial ServicesRoberto Zimmermann7 minutes

  • Back to the future - Optimize processes in 3 steps

    Constantly reacting to changes is exhausting. If the next change begins before the previous one has really been completed, things can get very bumpy. Here you will learn how to use the retrospective tool to stabilize situations, optimize processes and get back on track.

    ProcessesCorinna Hischke7 minutes

  • DeFi - Decentralized Finance explained

    DeFi is a new paradigm that is gaining popularity in the financial world. Using automated processes, a peer-2-peer approach and blockchain technology, it challenges traditional finance. Following the DeFi logic, intermediaries such as banks, stock exchanges and insurers will soon be obsolete.

    Banking & Financial ServicesDr. Patrick Schueffel8 minutes