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Digital Transformation

97 articles

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  • Value-based healthcare in the new workspace - resilience versus efficiency.

    Transparency and employee participation form the prerequisite for a sustainable digital transformation as well as supported values. Value-based healthcare ensures patient and employee satisfaction. In the future, patient-centric service provision and self-determined work within a new error and feedback culture will play a more important role. In this Modern Workspace Guide against the background of the New Work movement, practical recommendations for action are presented using the example of personnel-intensive nursing services. In addition to the medical and systemic outcome, nursing care is essential for the recovery process. For the majority intrinsically motivated nursing staff, the nursing outcome is significant. To achieve this, we need to translate the care processes into a quality-oriented digital process thinking and combine utility and usability.

    Healthcare & Social AffairsDr. Dirk Sven Kircher, M.Sc., B.A.56 minutes

  • Role of NGOs & NPOs in times of crisis - Automation is key

    The optimal use of digital tools has proven to improve the impact, revenue, and reach of Non-Profit organisations (NGO) across the globe, making them better organisations that can provide better services in their field. What are the key steps to build robust processes and automate them?

    Healthcare & Social AffairsTequma AG5 minutes

  • Digitization of order management - 5 advantages Incl. practical examples

    The success of technical service companies lies in serving the customer as quickly as possible and with perfect quality. Be it the fault clearance of a telephone line, the installation of a fiber optic line or the dismantling of an old system. The customer expects perfect service. In this article, the greatest benefits are highlighted and supported with practical examples, so that you can directly take away impulses for your company. After all, digitization of order management, including field service processes, is the key to greater competitiveness and excellent customer satisfaction.

    Sales / After SalesFrancesco Fusaro7 minutes