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Digital Transformation

97 articles

Latest

  • How companies build trust in crises

    Crises promote psychological stress and existential fears among employees. Is my job secure? Can I feed my family? What if costs continue to rise? How can I manage it all? To meet their employees' increased need for security while still promoting personal responsibility, companies should build a resilient culture of trust.

    EthicsSimone Belko8 minutes

  • CRM and the 7 deadly sins when implementing CRM IT systems

    Based on various worldwide surveys conducted in recent years, approximately 50-70% of CRM projects resulted in losses, failure, or at best, no gain or improvement in organizational performance. With this article you will get a brief overview of the most serious mistakes in the implementation of a CRM IT system.

    CRMOliver Schulz5 minutes

  • 7 facts about mobile technologies

    Mobile technologies and changing customer behavior are important elements of digital transformation. We show you 7 facts about mobile usage and explain why they are important.

    Mobile TechnologiesBenjamin Talin3 minutes

  • Lack of process understanding is main reason for RPA flops

    Understanding business processes is more important than ever for their efficient functioning, especially in times of crisis. A look at the use of innovative technologies, such as process mining, provides insights into the added value they contribute to improving processes. And it also reveals where organizations set priorities in this process, where they see challenges, and what the benefits are.

    TechnologyMarkus Pichler4 minutes

  • "New Healthcare Management" The Digital Health Revolution

    The goal is clear – the path and the speed to take are not: The (digital) transformation of the healthcare system in the German-speaking countries (Germany, Austria, Switzerland, and Liechtenstein) is progressing rather slowly. Using Switzerland as an example, this article examines the root causes, useful best practices, and the contribution managers can make by following the New Healthcare Management approach.

    Healthcare & Social AffairsAlfred Angerer9 minutes

  • Era of great transformation - We are only at the beginning

    This is the first article in a series of articles dealing with the topic of the great transformation we are at the beginning of. The subject is complex, and the tasks to be solved are large and challenging. Not only because we are facing multiple changes that affect all areas of our lives. But also because there are so many of them (accumulation), which are coming at us at the same time, which have to be mastered under time pressure, and which are also closely related to one another (complexity). Digital transformation can support us in many ways in coping with the tasks ahead, but it is ultimately only one part of a larger and more comprehensive set of issues. As a first step, this article aims to show why this is the case and thus lay the foundation for further articles that propose concrete ways and approaches on how we can best prepare ourselves for the future that is not yet clearly defined. The path will ultimately be to not only anticipate our future as best we can, but also to actively help shape it based on this - as individuals, as companies and as a society.

    CultureAndreas R. Belvedere12 minutes