Technology

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• What is Business Analytics? Definitions, Examples, and Applications

  Using data and analytics to make business decisions is the next big step in management. Understand the concept of business analytics, what it is, how it works and how to get started.

  Data•MoreThanDigital Insights•2 Nov 2022•12 minutes

  

• Multi-cloud - Why "one for all, all for one" doesn't work in the cloud

  Many companies are no longer satisfied with just one cloud solution for all their applications and processes. And that is a good thing. Every application has different requirements for the cloud. In practice, however, many have difficulty with this so-called multi-cloud approach. This article shows that multi-cloud is actually quite simple.

  Cloud•Steven Henzen•2 Nov 2022•5 minutes

  

• 200+ KPIs for measuring Businesses and every Department

  We explain KPIs, incl. differences, and share a list of over 200+ KPIs for every department and occasion. Measuring the right Performance Indicators can help you better manage your company, and using KPIs is the basis for data-driven decision-making.

  Leadership & Management•MoreThanDigital Insights•10 Oct 2022•10 minutes

  

• How customers and retailers benefit from the "Sales-Navi"

  Compared to the online store, the high street is falling behind here: online, customers can quickly see when the product is sold out. In brick-and-mortar retail, this is far less clear: many retailers operate more than one store per city, and if the product is sold out in one store, another may still have it in stock. This article shows how retailers can circumvent these bottlenecks.

  Retail and Wholesale•Klaus-Peter Kaul•9 Oct 2022•5 minutes

  

• 7 facts about mobile technologies

  Mobile technologies and changing customer behavior are important elements of digital transformation. We show you 7 facts about mobile usage and explain why they are important.

  Mobile Technologies•Benjamin Talin•4 Oct 2022•3 minutes

  

• Data-Driven Decision-Making (DDDM) explained: Making Smarter Business Decisions Using Data

  We explain data-driven decision-making (DDDM) and why it matters for executives. Understand how to start using data for strategic decisions and outperform your competition with the right insights.

  Strategy / Vision•MoreThanDigital Insights•27 Sept 2022•12 minutes

  

• 5 methods for better information management - Accelerating cultural change in the company

  Traditionally, knowledge is hoarded by some employees in many companies. Knowledge is regarded as a private asset instead of being shared. Yet sharing information with colleagues also helps your career. This article provides an overview of how employees can be motivated to share information.

  Education / Training•Bastian Maiworm•26 Sept 2022•5 minutes

  

• World Trade Suffers - Can Automation Help?

  While the world from the U.S. to China basks in record temperatures, harried citizens can at least look forward to the inevitable end of summer and the arrival of the misty, fruitful autumn. Unfortunately, no such relief is in sight for the global economy.

  Markets & Industry•Tradeshift•9 Sept 2022•4 minutes

  

• From Factory automation to Business Process Automation

  "Robotics process automation" makes a reference to automation. On the factory floor, automation is a well established essential function. We consider the vast experience in industrial automation helpful for a more in-depth view on automation in general, beyond robots, and will look into possible further developments in hyperautomation based on industrial automation established practices.

  Robotics•Christopher Ganz•26 Aug 2022•14 minutes

  

• Using artificial intelligence in communication

  Artificial intelligence in corporate communications is becoming increasingly important. It is changing the way market participants exchange information and - whether we like it or not - is leading us into a new era.

  Brand•Prof. Dr. Gerald Lembke•25 Aug 2022•7 minutes

  

• Lack of process understanding is main reason for RPA flops

  Understanding business processes is more important than ever for their efficient functioning, especially in times of crisis. A look at the use of innovative technologies, such as process mining, provides insights into the added value they contribute to improving processes. And it also reveals where organizations set priorities in this process, where they see challenges, and what the benefits are.

  Technology•Markus Pichler•24 Aug 2022•4 minutes

  

• The multi-talent chatbot: Satisfied customers and rising sales figures

  A study by the ZHAW School of Management and Law and PIDAS shows: In Switzerland, the acceptance of chatbots has increased. This can basically be explained by three overarching trends. On the one hand, the popularity of messenger apps is increasing more and more. Over 4 billion users actively use the Whatsapp, Facebook Messenger, WeChat and Viber channels. On the other hand, artificial intelligence is becoming more and more present in our society and is being used by more and more companies - including for chatbots. Furthermore, nowadays most people have the demand for immediate and personalized support. Chatbots can help here, linking customer service and sales and bringing potential customers and sales staff together.

  Bots and Assistance Systems•Blaise Roulet•24 Aug 2022•5 minutes