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  • Scrum vs. agile project management – A simple explanation of the differences

    “Agile working” is a broad term that refers to a set of values and principles in our daily work that emphasize flexibility, a willingness to learn, teamwork, and rapid iterations. This applies not only to projects, but to them as well. “SCRUM” has become the prototypical term for agile working. Why is SCRUM not a project management method? And how do these two terms interact in today's project management?

    AdvancedKarl Hitschmann7 minutes

  • A practical look at process automation – how to avoid common mistakes

    In the digital economy, process automation is a critical factor for operational excellence. Intelligent systems take over some of the control of recurring everyday tasks. The key advantage: they are faster and more reliable. However, implementing software and AI for automation requires a focus on a clear business vision and fundamental customer needs. If you want to generate long-term added value, you should follow a few rules and critically question prevailing assumptions.

    AutomationSimone Belko12 minutes

  • Data affinity is the key to digital transformation

    Data is the key to the future – whether for efficient mobility concepts, personalized education or medical progress. Nevertheless, ignorance and concerns are hindering its use, even though it could significantly increase innovation and quality of life.

    DataMarcel Kappestein5 minutes

  • Top 5 Tips for Building a Winning Customer Care Strategy

    Long-term customer loyalty is the key to sustainable business success. This article shows how customer care goes beyond traditional customer service and represents a strategic investment in stable customer relationships and continued growth. With practical tips and insights, companies will learn how to implement a successful customer care strategy to differentiate themselves from the competition and delight their customers for the long term.

    MarketingAlexandra Anderson6 minutes

  • The State of WealthTech in Southeast Asia

    Throughout 2024, the WealthTech landscape in Southeast Asia has continued to evolve. However, there is a sizable gap between the developed financial centres and emerging economies in Southeast Asia. This article will provide a closer look at the current state and developments of WealthTech in Southeast Asia.

    Banking & Financial ServicesUrs Bolt10 minutes

  • End-to-end digitalisation in public administration

    End-to-end digitalisation is transforming public administration. It enables processes to be handled completely digitally and offers enormous advantages for both public authorities and citizens. But what exactly is behind it? This article explains the basics, highlights the main advantages and highlights the challenges on the way to an efficient, digital public authority.

    Public Administration & DefenseMaterna Group6 minutes

  • Optimise sales performance with 5 KPIs

    Are you drowning in sales metrics and losing sight of the big picture? Here's how to set your B2B sales up for success with just 5 KPIs. Simple, easy to understand and practical. Ready to get an overview? Then read on!

    Sales / After SalesRalf H. KOMOR7 minutes

  • Success with the right project team

    What makes a project successful? Not only must the project have clear objectives, but the right team must also be put together. The latest technologies can help with this. This article explains how these can be used and what conditions must be met.

    Project ManagmentPriska Burkard5 minutes