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Sales / After Sales

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  • What does Sales 4.0 mean?

    The digital transformation has led to a change in information and buying behaviour. From a sales perspective, this means dealing with the needs of the target group in order to successfully address new customers and providing the appropriate information for each phase of the buying process. This is where sales marketing comes in, and it is an essential part of Sales 4.0.

    Sales / After SalesSimone Brett-Murati4 minutes

  • Why you are more successful with social selling in B2B

    It is impossible to imagine business customer relations without personal selling. On the contrary, due to the anonymization of customer contacts, classic sales is experiencing a kind of "revival" at the moment. The only thing is that buying habits have become global and networking at the regulars' table has lost its effect. With social selling, new contacts can be made in a targeted manner and a network of relationships can be built up efficiently - worldwide in all industries.

    Sales / After SalesMoreThanDigital4 minutes

  • Using BIM to generate leads and increase sales

    That is the question most CxOs ask themselves when they need to face the challenge to implement BIM into their business. It is undoubtedly that the risk is there and pragmatically the director of the company can see more feasible to hire a salesman to boost those sales which is ultimately the goal for any change in a firm. Thus, in this article we explore the question; if we want to sell more, is BIM a good solution?

    Construction & Building IndustryTequma AG4 minutes

  • Digitization of order management - 5 advantages Incl. practical examples

    The success of technical service companies lies in serving the customer as quickly as possible and with perfect quality. Be it the fault clearance of a telephone line, the installation of a fiber optic line or the dismantling of an old system. The customer expects perfect service. In this article, the greatest benefits are highlighted and supported with practical examples, so that you can directly take away impulses for your company. After all, digitization of order management, including field service processes, is the key to greater competitiveness and excellent customer satisfaction.

    Sales / After SalesFrancesco Fusaro7 minutes

  • CRM and the 7 deadly sins when implementing CRM IT systems

    Based on various worldwide surveys conducted in recent years, approximately 50-70% of CRM projects resulted in losses, failure, or at best, no gain or improvement in organizational performance. With this article you will get a brief overview of the most serious mistakes in the implementation of a CRM IT system.

    CRMOliver Schulz5 minutes

  • Smarketing - sales and marketing team up

    Decision makers always want a highly effective symbiosis. What has always seemed impossible in most companies has become reality through the fusion of sales and marketing in the smarketing method.

    MarketingThorsten Ruhle5 minutes

  • How customers and retailers benefit from the "Sales-Navi"

    Compared to the online store, the high street is falling behind here: online, customers can quickly see when the product is sold out. In brick-and-mortar retail, this is far less clear: many retailers operate more than one store per city, and if the product is sold out in one store, another may still have it in stock. This article shows how retailers can circumvent these bottlenecks.

    Retail and WholesaleKlaus-Peter Kaul5 minutes

  • 3 tips for artificial intelligence in sales - Sales will be AI supported

    Artificial intelligence is revolutionizing the lead generation process. In the past, lead generation was a time-consuming and difficult process that required sifting through mountains of data. With AI, lead generation can be done quickly and efficiently by automating the process of identifying potential customers and targeting them with personalized messages.

    Sales / After SalesKI-TOOLPARTY - JEDER KANN KI8 minutes

  • More reach and customers through digital platforms

    Many of us are too young for the oil crisis of the 70s, but I lived through the DotCom bubble and the economic crisis of 2008. Looking back today at the events of that time, we now have some tools and opportunities for generating reach and new customer business that we would have given anything for back then.

    Sales / After SalesPhilipp Schneidenbach7 minutes